Frequently Asked Questions
Everything you need to know about shopping with TCGSPY
How do you ensure the authenticity of trading cards?
Every card and sealed product sold on TCGSPY undergoes a rigorous multi-point inspection process by our experts to verify authenticity and condition before it is listed for sale.
What is your shipping and packaging process?
We take protection seriously. All single cards are shipped in archival-safe sleeves and top-loaders, while sealed products are bubble-wrapped and shipped in heavy-duty boxes to prevent transit damage.
How long does delivery usually take?
Orders are typically processed within 24 hours. Standard shipping usually takes 3-5 business days, while expedited options are available at checkout for collectors who need their items sooner.
What is your return policy for TCG products?
Due to market volatility, we accept returns on sealed products within 14 days if they remain unopened and in original condition. We do not accept returns on individual single cards once they have been delivered.
Do you offer international shipping?
Yes, TCGSPY ships to most countries worldwide. International rates and delivery times vary by location and are calculated automatically at the checkout stage.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay to ensure a secure and convenient checkout experience.